Sour, Olivia Rodrigo: A look back at an ingenious communication campaign

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This month, Olivia Rodrigo's album Sour celebrated its second anniversary. To celebrate, Just Focus looks back at the launch of the album that also propelled the 19-year-old singer to the front of the stage. 

The context

Olivia Rodrigo already benefited from several forces ahead of this campaign. Indeed, being already an actress for Disney, she already had a certain notoriety which allowed her to quickly be spotted and signed by a label. She was also endowed with a pleasant voice and extraordinary writing skills, allowing her to distinguish herself. On the other hand, becoming famous in the middle of the pandemic was a weakness that could have hurt him. It should also be noted that it is increasingly difficult to make a long-term impression in the music industry, because of tools like Tiktok that can make a song viral without ensuring the sustainability of the artist's career. Vis-à-vis the public, the singer was offered many opportunities. First the virality of Drivers License on Tiktok offered him almost free and effortless visibility. Its vintage-pop-indie style and concept was also an opportunity to stand out for an audience always looking for freshness and novelty. This does not prevent her from facing threats, including great competition (hundreds of pop and indie artists from which she must stand out) and the possibility that her theme is too "boat". Thus, this article will focus on the promotional campaign of the album Sour released in May 2021 and precisely on its brilliant concept. Indeed, the singer Olivia Rodrigo has managed to make a failure in love, an exceptional communication strategy. The campaign begins as soon as the breakup of the flagship couple composed Olivia Rodrigo and Joshua Bassett, with the announcement of the first single, Drivers Licence, confirming their separation and presenting at the same time the theme of his album. It also introduces the third key character, Sabrina Carpenter. The love triangle strategy is then put in place.

page1image11018576In this way, we see that the campaign is aimed first and foremost at Olivia's fans, and more specifically at fans of the High School Musical: The Musical: The Serie series since it involves its two main actors. In addition, Olivia mixes communication actions seeking both to retain her fans and to expand her community.

With the help of Joshua Bassett and Sabrina Carpenter, Olivia Rodrigo begins her campaign with a very strong storytelling strategy. On January 8, Olivia released her first single, in which she revealed her breakup and accused Joshua Bassett of leaving her for "that older blonde". It goes viral on Tiktok. On January 14, Joshua responded by releasing Lie, Lie, Lie just before Sabrina Carpenter released Skin, a response to Drivers Licence. However, neither of them clearly says they are responding or talking about the other, which leaves the public speculating and always wanting more. Beyond storytelling, Olivia also creates a kind of complicity with her audience by leaving clues in her Instagram posts and clips but especially by writing songs that teenagers can easily identify with.

The objectives behind the release of Olivia Rodrigo's Sour

Through the promotional campaign of her first album, Olivia Rodrigo has several objectives at once coative, cognitive and affective. On the one hand, she wants to create notoriety and credibility as a singer in order to encourage listeners to consume her music. On the other hand, it seeks to strengthen ties with the community that already follows it. It seems to target mainly teenagers and young adults, lovers of pop music, who will therefore be likely to listen to his music and identify with it. However, using the somewhat retro visuals and the classic love triangle in the manner of former Disney stars, it also targets a slightly older and nostalgic target of teen dramas.

The central idea behind this communication was to immerse the public in a fictional universe well identifiable (love triangle, adolescent dilemma …). To do this, the singer has established a very rich and original strategy based first on her break with her duet from the High School Musical series. By first using the method of storytelling, it allows the public to immerse themselves in the story, they get involved, develop theories, conduct the investigation. This feeling is amplified by the participation of Joshua and Sabrina who respond and also leave clues in their songs.
Once the context of the album is presented, Olivia preserves this storytelling by mixing it with a campaign a little less targeted at her fans but all the more worked to reach a wider audience. With this in mind, it organizes events outside social networks with universal brands and platforms. In terms of creativity, we can say that the singer and her team have done very well. Indeed, while it was dangerous to organize an event gathering a large number of people (health crisis), Olivia set up, in collaboration with Spotify, a car wash offering fans the opportunity to wash their car for free while taking photos and videos with the star. At the end of the event, each visitor (as well as a long list of celebrities and influencers, of course) received a box of purple Sour Patch Kids in line with the album's creative charter. For the release of SOUR, she also aired a vintage TV commercial saying "If you're heartbroken, call 323-622-SOUR. By calling the number, fans are greeted by Olivia and access a small excerpt of one of her new songs.

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To stay in her realistic teenage theme, the artist also organized a prom concert to celebrate the release of her album, sending packaging as an invitation to several celebrities and influencers. Broadcast live on the internet, some privileged fans still received invitations for two people, outfits and flowers provided. They were driven to the event by a private driver.

Media planning

The campaign began on January 4, 2021, following the announcement of the single Drivers Licence and ended six months later, on May 29. It combines purely digital strategic elements (use of social networks, TV advertising, broadcasting of a prom…) and real events (spotify carwash, prom…). It is therefore a transmedia campaign of 4 four media waves (first the 3 singles, then the album). We also note that its calendar is also thoughtful since the end of this campaign takes place at the same time as the end of the school year, date marked, in high schools, by a prom. She mainly uses social media but also uses television and radio as she uses her channels to broadcast her music videos and singles.

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His use of the media is therefore rather varied. It begins with a storytelling first told on social networks and then reported in the press. She also uses radio and television to broadcast the spot and its singles (continuation of the storytelling). Olivia is currently on a world tour and will be in Paris in a few days. After Sour, we can't wait to find out what Olivia Rodrigo has in store for the rest of her career!